Privacy Policy - Heating and Plumbing Services Southampton

Last updated: 19/01/26

Masons HPS (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or contact us. We are number one for Heating and Plumbing Services Southampton.

Who We Are

Heating and Plumbing Services Southampton

Business name: Masons HPS
Website: https://www.masonshps.co.uk
Email: [email protected]
Services: Heating, plumbing, boiler installation, servicing, and repairs

Heating and plumbing services Southampton, Salisbury and Hampshire.

Facebook- http://www.facebook.com/masonshps

Instagram- http://www.instagram.com/masonshps

What Personal Data We Collect

We may collect and process the following information:

Name
Email address
Phone number
Address (if provided)
Information you submit through our contact forms
Technical data such as IP address, browser type, and device information

How We Collect Your Data

Your data is collected when you:

Fill out a contact form on our website
Contact us by email or phone
Visit our website (via cookies and analytics tools)

How We Use Your Data

We use your information to:

Respond to enquiries and provide quotes
Deliver our services
Communicate with you about bookings or work
Improve our website and services
Comply with legal obligations

We do not sell or share your data for marketing purposes.

Legal Basis for Processing

We process personal data under the following legal bases:

Consent – when you submit a form or accept cookies
Contract – to provide services you request
Legal obligation – for accounting or regulatory purposes
Legitimate interest – to operate and improve our business

Cookies

Our website uses cookies to:

Ensure the website functions correctly
Analyse website traffic (e.g. Google Analytics)

You can manage or withdraw cookie consent at any time using the cookie banner or settings on our website.

Third-Party Services

We may use trusted third parties such as:

Google Analytics (website traffic analysis)
Email services to receive enquiries
Website hosting providers

These providers only process data on our instructions and comply with data protection laws.

How We Store and Protect Your Data

We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. Data is stored securely and only accessed when necessary.